PlantCML, an EADS North America company, announces the release of VESTA Pallas 2.6 Service Pack (SP) 2, an all-in-one, IP-based call taking solution for call centers with two-to-12 call taking positions. VESTA Pallas seamlessly handles both emergency and administrative calls in an easily installable, highly reliable, low maintenance turnkey solution. VESTA Pallas is a state-of-the-art converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy alongside conventional functionality. VESTA Pallas 2.6 SP2 with Pallas PBX 4.0 is an upgrade that includes improvements in IP telephony with the introduction of the IP Key Expansion Module (KEM) with 24 additional programmable keys, support of IP phones or hybrid phone configurations with TDM/digital handsets deployed in any combination, and Element Manager, a new PBX maintenance program that eases configuration and facilitates faster backups.